In the attempt of buying property sight-unseen, from 3000 miles away, at a different timezone, during a global pandemic, Ilona provided excellent assistance throughout the entirety of our transaction. We initially chose her amongst several realtors we talked to because Ilona took the time to explain the process to us and gave us all the resources we needed to make a decision (whether buying a fixer-upper or a move-in-ready home). She communicated with us via the medium we preferred (text message) and was mostly prompt at responding. She was always honest about how she felt during certain situations which validated my feelings when I'm a bit uneasy (trust me this happened a lot when buying a house during a pandemic). She never judged us, especially knowing that we are young buyers. She's also seemingly well connected being a local on Kauai for 20 something years. Post-closing, I moved and…
In the attempt of buying property sight-unseen, from 3000 miles away, at a different timezone, during a global pandemic, Ilona provided excellent assistance throughout the entirety of our transaction. We initially chose her amongst several realtors we talked to because Ilona took the time to explain the process to us and gave us all the resources we needed to make a decision (whether buying a fixer-upper or a move-in-ready home). She communicated with us via the medium we preferred (text message) and was mostly prompt at responding. She was always honest about how she felt during certain situations which validated my feelings when I'm a bit uneasy (trust me this happened a lot when buying a house during a pandemic). She never judged us, especially knowing that we are young buyers. She's also seemingly well connected being a local on Kauai for 20 something years. Post-closing, I moved and have to quarantine, and she offered to deliver me things I need such as groceries and my spectrum box. I really appreciated that. I really enjoyed working with Ilona and will definitely work with her again.
Ilona worked with me when I purchased a couple of lower-priced condos on Kauai. It was the best experience I have ever had with a realtor. She was always responsive got back to me immediately whether it was after work hours or on the weekend. She was incredibly thorough documented everything all points of agreement. Ilona went the extra mile and put me in touch with local contractors and photographers, which I had asked her about. At the end of the process, I told her I wanted to get her a restaurant gift certificate, which she flatly refused. I told her, "I know you made very little on the commissions for these condos, and I want to show you my appreciation." Her response says it all. "It doesn't make any difference to me the amount of commission that I receive from a client's purchase. I give everyone 100% and know long-term this always comes back to me." It will. I know that I will us…
Ilona worked with me when I purchased a couple of lower-priced condos on Kauai. It was the best experience I have ever had with a realtor. She was always responsive got back to me immediately whether it was after work hours or on the weekend. She was incredibly thorough documented everything all points of agreement. Ilona went the extra mile and put me in touch with local contractors and photographers, which I had asked her about. At the end of the process, I told her I wanted to get her a restaurant gift certificate, which she flatly refused. I told her, "I know you made very little on the commissions for these condos, and I want to show you my appreciation." Her response says it all. "It doesn't make any difference to me the amount of commission that I receive from a client's purchase. I give everyone 100% and know long-term this always comes back to me." It will. I know that I will use Ilona again on ensuing real estate purchases.
I can't begin to tell anyone looking for a realtor on Kauai, Ilona Coffey is #1. From keeping in touch with us for the past year to absolute professionalism through the entire process. Ilona knew what we wanted, stayed on top of it, contacted us within minutes of the property we were interested in hitting the market! Ilona has gone above and beyond, treating us like family, totally representing our best interest. Like a sister or best friend. Our confidence in Ilona enabled us to purchase this property sight-unseen because of the walk-through video she provided us with. We live in the Upper Peninsula of Michigan, Ilona made DocuSign an easy process. We can't thank her enough, we are so excited she was the one to make a dream we have had for years come true. Most of all, Ilona knows what she is doing and does it best!
Ilona has been my real estate broker as a buyer twice and a seller once. I felt comfortable with her immediately. She is knowledgeable, understanding, honest, fun, and extremely thorough. I was confident from previous experience that Ilona would take care of everything and communicate throughout the process. She may be the most patient person I know; she’s completely open to hearing what you have to say and continues to calmly listen and offer support when you may be panicking. Ilona maintained great communication throughout the entire process. She knew what was going on at all times in the closing process so I was confident she wasn’t going to let me miss any deadlines. I had a great experience working with her. I couldn’t recommend her enough for anyone looking for some peace of mind when buying or selling a home!
Ilona has called Kauai home for over 30 years and loves helping others find their own way of coming home to Kauai. Prepared to represent Buyers and Seller on Kauai, and around the World.
Phone
(808) 635-1495Address
2829 Ala Kalanikaumaka Ste A-104 Koloa, HI 96756